SERVICE ADVISOR

This is your opportunity to join Irelands most successful Skoda Aftersales team. A central focus on unparalleled levels of customer service will be an essential characteristic for the successful candidate.

Responsibilities:

• Welcoming customers in a friendly and courteous manner
• Booking vehicles into the technical workshop
• Liaising with the technical workshop to keep track of the vehicles' progress and ensuring the vehicle is ready at the promised time.
• Providing exceptional customer service, including establishing customers onward travel arrangements, updating customers whilst their vehicle is in the workshop, handing over vehicles after service work and maintaining ongoing relationships with your customers.
• Maintaining thorough product knowledge and updating your knowledge through manufacturer led training.
• Maintaining good housekeeping standards and orderly administration of your work.

The successful candidate:

• The successful candidate will need to be smartly presented, conscientious and possess excellent communication skills.
• We are looking for an individual who is highly organised and efficient whilst having the ability to build rapport with our valued customers and develop strong and open working relationships with a wider team.
• A great deal of flexibility and understanding of the customer’s individual requirements, maintaining a 'can do’ attitude at all times, and a desire to consistently deliver outstanding customer service are essential skills to possess.
• Possess excellent inter-personal skills, strong time management and organisation

Working hours are 09.00 to 17.30 Monday to Friday

How to apply: With a cover letter with a CV to Anthony Galvin, Finbarr Galvin Ltd, Clonakilty Rd, Bandon or send via email to [email protected]

SECOND & THIRD YEAR APPRENTICE TECHNICIANS

Great opportunity to work under the supervision of fully qualified technicians to perform inspections and repairs on vehicles. Second and third year apprentice technician experience required. The successful candidate will be fully trained to the highest standard on their journey to becoming a fully qualified motor technician.

APPRENTICE TECHNICIAN

Great opportunity to work under the supervision of fully qualified technicians to perform inspections and repairs on vehicles. No previous experienced required. The successful candidate will be fully trained to the highest standard on their journey to becoming a fully qualified motor technician.